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FAQ

Customizing Products

Customized cards and prints are available on request; please message me before placing your order to check whether I can fulfil your request.

Can I combine my order?

Yes. If you have two orders you'd like combined, please use the Contact Section on this website and provide me with both of your order numbers. I'll send out your orders together and refund you

the extra shipping fee.

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Can I add to my order?

Unfortunately, once an order has been placed, you must make a separate order for the new item(s).

To save on postage, please request to combine the orders at Checkout (or use the Contact Section).

I haven't received my package!

Once a package has been posted, it is no longer under my control.

Sadly, we do not offer tracking services on orders under €30.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.

I'm not responsible for delays due to customs.

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Cancellations

Cancellations are not accepted

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Please use the Contact Section if you have any problem with your order.

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Restocking item requests

Please use the Contact Section to enquire about out-of-stock items.

I'll do my best to restock as soon as possible.

How long will it take to receive my order?

Ireland 1-5 working days

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Great Britain 1-8 working days

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Europe 5-10 working days

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USA 7-14 working days

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